Contact Us
We're here to help
Have a question about an order, a product or a return? Reach us using any option below. A real person will reply.
Email
[support@giftshop2.com]
Response time: within [24 hours], Monday to Friday.
Contact form
Name | Email | Order number (optional) | Message
Business hours
Monday to Friday, [9 am - 5 pm, time zone]
Closed on weekends and public holidays.
Before you write
Many answers are already available:
- Where is my order? Visit our Order Tracking page.
- Want to return something? See our Returns & Refund Policy.
- Delivery times? See our Shipping Policy.
- Other questions? Check the FAQ.
For faster help, include:
- Your order number
- The email used at checkout
- A photo, if an item arrived damaged or faulty
Busy periods
During Black Friday, Cyber Monday and December, replies may take up to [48 hours]. We'll answer every message in the order it arrives.
Thank you for your patience and for choosing Gift Shop 2.